Welcome to Villeyy Decor Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website www.villeyydecor.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make purchases through our website.

1.2 Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities under your account.

1.3 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the website
  • Use any automated means to access the site without permission

2. Products and Services

2.1 Product Descriptions

We strive to accurately display our home decor products (including accents, curtains, cushions & throws, organization items, outdoor decor, and wall decor) through descriptions and images. However, slight variations in color or texture may occur due to monitor settings and natural materials.

2.2 Custom Products

Custom-made curtains and personalized wall decor items are final sale and cannot be returned due to their bespoke nature.

2.3 Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

3. Orders and Payments

3.1 Order Process

Your order constitutes an offer to purchase. We process orders within 1-2 business days (excluding weekends and holidays). Order confirmation does not guarantee product availability.

3.2 Pricing

Prices are in US dollars and subject to change without notice. We verify prices during processing and will contact you if there are any discrepancies.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. You represent that you have the legal right to use your payment method.

3.4 Sales Tax

Applicable sales tax will be added to your order total based on your shipping address.

4. Shipping and Delivery

4.1 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

4.2 International Orders

We ship worldwide except to some Asian countries and remote areas. International customers are responsible for any customs duties, taxes, or fees imposed by their country.

4.3 Delivery Issues

You must inspect items upon delivery and report any damage within 48 hours with photos of the damaged item and packaging.

5. Returns and Refunds

5.1 Return Policy

Most items may be returned within 15 days of delivery if:

  • Item is unused, in original packaging, and in the same condition as received
  • Original proof of purchase is included

5.2 Non-Returnable Items

The following cannot be returned:

  • Custom-made curtains
  • Personalized wall decor
  • Opened organization products
  • Final sale items (clearly marked during purchase)

5.3 Return Process

To initiate a return:

  1. Email [email protected] with “Return Request” in the subject line
  2. Include your order number, items to return, reason, and preference (refund/exchange)
  3. Wait for return authorization (within 2 business days)
  4. Ship items with completed return form and order confirmation

Note: Return shipping costs are the customer’s responsibility unless the return is due to our error. Original shipping fees are non-refundable.

5.4 Refunds

Refunds are processed within 5 business days of receiving your return. Please allow 7-10 business days for the refund to appear on your statement.

6. Intellectual Property

All content on our website (text, graphics, logos, images) is our property or licensed to us and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express permission.

7. Limitation of Liability

Villeyy Decor Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the site after changes constitutes acceptance of the new terms.

10. Governing Law

These terms shall be governed by the laws of the State of [Insert State], USA, without regard to conflict of law principles.

11. Contact Information

For questions about these Terms and Conditions, please contact us at:

Villeyy Decor Shop
2464 Goodwin Avenue
Trout Lake, US 98650
Email: [email protected]